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Frequently Asked Questions
What is Beastly Tales Book Box?
Beastly Tales Book Box delivers premium special editions for monster‑loving romance readers. Each box showcases bold comic‑style designs, exclusive artwork, and both SFW and NSFW covers that highlight the most untamed creature romances. We also offer a growing line of themed merch—t‑shirts, pillows, and more.
When will my order ship?
Each product page includes an estimated shipping window.
- Merch items go out within 5–7 business days.
- Book Box Preorders ship during the timeframe provided on the listing. Typically within 12-16 weeks.
If delays happen (rare, but possible with custom production), we’ll update customers via email and social media.
Do you offer Subscriptions?
Not at this time. All Beastly Tales boxes are sold as one‑time purchases so you can pick and choose the editions you love most. They preorder window is typically open for 30 days or until sold out, as stock is still limited.
Do you ship Internationally?
Yes, we ship worldwide. Shipping rates are calculated at checkout based on your location and package weight. Please note that customs fees or import taxes are the responsibility of the buyer.
EU Customers will have a separate listing for our Book Box Preorders.
What is your refund or cancellation policy?
Because our products are limited‑run and/or made to order, all sales are final.
However, if your item arrives damaged or incorrect, contact us within 7 days and we’ll make it right.
What should I do if my order arrives damaged?
Please contact us within 7 days of delivery with:
- Your order number
- Clear photos of the damage
- Photos of the packaging (if it arrived visibly damaged)
This helps us file claims with the printer or carrier and resolve your issue quickly.
What counts as normal imperfections?
Our editions are handcrafted in small batches using specialty materials like foil, sprayed edges, and custom artwork. Because of this, minor cosmetic variations are normal and expected. These may include:
- Slight foil shifts or tiny foil specks
- Small corner or spine bumps from transit
- Minor edge inconsistencies
- Light rubbing on matte or soft‑touch finishes
- Slight color variation between copies
These do not affect readability or the overall quality of the book and do not qualify for replacements.
What counts as actual damage or a defect?
We want you to love your edition. If your book arrives with significant damage, we’ll absolutely take care of it. Examples of damage include:
- Torn or severely crushed covers
- Deep gouges or scratches
- Pages that are ripped or missing
- Major foil peeling or large foil chunks missing
- Water damage
- Binding issues that prevent the book from opening or closing properly
If you’re unsure whether your issue qualifies, just send us photos — we’re happy to help.
Can I change my address after ordering?
Yes — as long as your order hasn’t shipped. Email us with your order number and the updated address.
Can I combine orders?
We do not allow combining of orders at this time. All book box preorders must be ordered separately.
How do I contact customer support?
You can reach us anytime at general@beastlytalesbookbox.com. We respond within 2–3 business days.
Alternatively, you can click the link above "Contact Us".
Do you work with Authors or Artists?
Absolutely. We love collaborating with indie authors, cover designers, and illustrators. If you’re interested, reach out through our contact form.
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